- Pre Sale Questions
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Once we have received and thoroughly examined the items you returned, we will reach out to you directly with the outcome of the refund process. If everything is good on our end, the refund will be automatically processed through your original payment method. Kindly bear in mind that the refund may take a few days to reflect in your account, as your financial institution may require some time to process and post it.
Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not use our Website or provide any personal information to us.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.